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Terms of Service & Operational Conditions

Last Updated: October 2026
Operator: CHV2 LLC / CHV2 Ops (chv2ops.co)
Jurisdiction: California, United States
Contact: [email protected]---Welcome to CHV2 Ops (operating via chv2ops.co, hereinafter the "Platform"), a commercial operational support and administrative logistics service owned and operated by CHV2 LLC ("the Company," "we," "us"). By accessing our website, purchasing or downloading templates and liability packs, or utilizing our administrative triage, invoicing, and operational support services, you ("the User" or "the Client") expressly agree to be bound by these Terms of Use and Conditions of Service. If you do not agree with any part of these terms, you must immediately discontinue use of the Platform and its assets.---1. Strictly Administrative & Operational Nature of Services1.1. CHV2 Ops and CHV2 LLC provide exclusively administrative support, document formatting, operational checklists, routine notice-triage summaries, and workflow logistics for independent contractors, mobile service technicians, and commercial operators.1.2. No Legal, Accounting, or Tax Representation: We are not an attorney or law firm, not a Certified Public Accountant (CPA) firm, and not enrolled agents before the Internal Revenue Service (IRS) or state regulatory boards. No content on the Platform, deliverable, downloadable document packet, or written/verbal communication shall be construed as formal legal, accounting, tax, or financial advisory advice.1.3. No Professional or Fiduciary Relationship: Your engagement with the Company does not create an attorney-client, accountant-client, or fiduciary relationship under any circumstance. If your business requires legal representation, binding statutory counsel, or certified financial auditing, you must consult an appropriately licensed attorney or CPA in your governing jurisdiction.---2. Digital Assets & Limited Commercial License2.1. Upon purchasing or downloading any digital forms, liability waivers, pre-inspection packets, or administrative templates, you are granted a single-business, non-exclusive, non-transferable, revocable commercial license for your internal operational business use.2.2. Prohibition on Resale & Distribution: You may not resell, sublicense, publish online, distribute to third-party competitors, or repackage for commercial distribution any forms, packets, or operational materials created and provided by CHV2 Ops and CHV2 LLC.---3. Service Scope & Operational Disclaimers3.1. Official Notice Action-Triage: This service provides administrative review, organizational sorting, and deadline-highlighting of municipal, state, or federal correspondence based entirely on the face of the document submitted. It does not provide legal defenses, statutory dispute filings, or agency advocacy.3.2. Voice-to-Invoice & Billing Bridge: Invoice drafting and receivable formatting are executed strictly according to the numbers, scopes of work, and customer details submitted by the Client via text, email, or voice recording. The Client remains solely responsible for the factual accuracy, tax calculation validity, and commercial terms issued on any resulting invoice distributed to their customers.3.3. No Government or Commercial Guarantee: The Company does not warrant, represent, or guarantee specific outcomes, penalty abatements, regulatory waivers, commercial customer payment collections, or agency approvals. All regulatory authority remains with sovereign government entities, and all customer payment risk remains with the Client.---4. Payments, Deliveries & Refund Policy4.1. Digital Downloadable Products: Due to the immediate, irreversible nature of digital document files (such as fillable PDF field packs), all sales of digital templates, packs, and downloads are final and non-refundable once delivery or access has been initiated.4.2. Custom Operational & Triage Services: Fees for completed triage reports, expedited document handling, and drafted invoice batches are non-refundable once administrative work has commenced or deliverables have been delivered.---5. Limitation of LiabilityTo the maximum extent permitted by applicable law in the United States and the State of California, neither CHV2 LLC nor its officers, managers, members, employees, contractors, or affiliates shall be liable for any direct, indirect, incidental, punitive, or consequential damages arising out of the use or inability to use our services and templates. This includes, without limitation, customer payment disputes, regulatory penalties or late fees imposed by public agencies, field liability claims, or operational errors resulting from incorrect data provided by the Client.---6. Third-Party Links & External ChannelsThe Platform integrates with and links to third-party tools (including WhatsApp Business, Stripe, and Square). We do not control and are not responsible for the availability, security policies, fees, or data practices of these external platforms.---7. Governing Law & Dispute ResolutionThese terms shall be governed by, construed, and enforced in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these terms shall be instituted exclusively in the state or federal courts located within the County of Orange, California.

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